The initial process begins with filling out the contact form with your idea for a bespoke piece and any design aspect you have in mind. This includes the item you would like made, the color, etc. If the item is a bag, additional details such as size and for what occasion you would like to use it in helps me understand the general layout. Please use this contact form below or my email (poss@possaladesigns.com) for your commission inquiry. Here is a sample query:

Hello Poss, I love your work and would like to commission you to make my wedding gifts for my bridesmaids. I would love to have 5 clutches made from luxury leather to match my wedding colors. They would need to be monogrammed and I need it by May. Is this possible and how much would it be to ship to the US?

After the initial inquiry has been made, I will reply to your request as soon as possible and we can discuss the commission in more detail. I may request additional details, specific materials and other important information, so the discussion may take some time. When the design and material details have been finalized, a price quote will be provided.

The time-frame for a commission could require from 1-3 weeks for material acquisition, 1-3 weeks for crafting and shipping time could take 1.5-3 weeks. The smaller and less complex the item, the less time it would take. Large bag commissions may take up to 8 weeks for crafting. Custom colors for exotic material acquisition will require 8 – 12 weeks.

Once details have been confirmed and price quoted, a minimum of 40% deposit is required to place the order. This deposit is non-refundable to cover the cost of consumed materials. No changes to the request are allowed after deposit, as major changes may adjust the quoted price.

Picture updates of significant milestones during the crafting will be provided. When the item has been completed, pictures and a video showing all angles of the item will be sent for confirmation. Full payment must be completed prior to shipping. All commissions are shipped with Correos Certificados tracking or with any other shipping upgrades like UPS or DHL. Due to the nature of custom work, I cannot accept returns for items. Please see more in the Frequently Asked Questions.